Return & Refund Policy – Online Kashi Pandit

We thank you and appreciate your business transaction with us. We make every effort to ensure that your order is carefully dispatched. We are committed to superior customer service, quality products and your complete satisfaction.

If due to any reason, unavoidable circumstances or beyond the limitations of the merchants the order is not shipped by the seller then the order shall be cancelled and refunded. All refund requests are to be placed within 5 days of receipt of receiving the product.

There are a few important things to keep in mind when returning a product you purchased from the onlinekashipandit.com. In case you may wish to return your item(s), please ensure that you follow the instructions given below, in order to ensure a hassle-free and speedy refund.

You have 5 calendar days to return an item from the date you received it.
Item(s) must be in their original, unused condition, and returned within 5 days of receipt.
If you wish to get the product replaced, please call/e-mail us query@ onlinekashipandit.com first to know if the product is covered under return policy. Books, remedies, horoscope, and Yantras cannot be returned
Original barcodes, tags, labels, product, and brand packaging should not be tampered with.
Item(s) should be returned in the original box. The box should not be damaged/ tampered with by sticking label or otherwise writing on it.
Sachets/ packets accompanying the box should not be opened/ tampered with.
Gems cannot be returned as they come with guarantee/certificate and properly checked before the dispatch, however for any of defect in the stone (if that’s pre-existing before the dispatch), onlinekashipandit.com would replace the same within 05 days of the return or replacement policy applicable.
Refund/ replacement for goods/ merchandise is subject to inspection and checking by customer service team.
Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
Some special rules for promotional offers may override “5 Day Returns Policy.”
Please note that the Cash on Delivery convenience charge would not be included in the refund value of your order as this is a non-refundable charge.
Only items that have been purchased directly from onlinekashipandit.com, can be returned.

Refunds shall not be processed No refund under these circumstances:

If the product we receive is damaged or you have damaged it;
If you have used the product, or the product has any wear and tear;
Mishandled product
Product damaged by the logistics company
We did not receive the returned product

There are some items, however, that are ineligible for return, including:

Any on call service
Printed Horoscope/report
Electronic Horoscope
Electronic Cards
Expired /Partial Used Membership/cards
Print Products
Food, plants, flowers, and perishable goods.
Goods marked “as is,” “no returns accepted,” “all sales final,” or with similar language
Goods used or damaged after purchase.
Customized goods received as ordered.
Goods not returned with their original package
Goods not returned within the window time of 05 days .
Goods which cannot be resold due to health considerations.

In the event the order/product is delivered and You have requested for refund due to faulty product, delivery of wrong product, partial product etc the refund is processed and we will deduct the delivery charges, along with any other cost incurred by us. You understand and agree that any and/or all charges levied by the customs, international taxes etc., shall be borne by You.

We are not liable for any exchanges/cancellations/refunds/payments for orders placed through third-party service providers such as but not limited to Amazon, Flipkart, Snapdeal etc. We reserve the right shipping a product to You. We can refuse an order if We do not want to serve You, without any legal repercussions.

Cancellation

As a User, you may cancel your order at any time until the order has been processed, after being placed. In such a case we will refund payments, if any, already made by you under the relevant order. Any return or refund is as per the return and refund policy of that particular vendor.

The Company at its sole discretion may cancel any order(s):

if it suspects a customer has undertaken a fraudulent transaction, or
if it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use, or
in case of unavailability of a product, or
for any reason outside the control of the Company including causes for delivery related logistical difficulties.
if the Company does not want to do business with the User

Further, while all measures are taken to ensure accuracy of product specifications and pricing, the details of a product as reflected on the Website may be inaccurate due to technical issues, typographical errors or incorrect product information provided to the Company by a supplier and in such an event you shall be notified as soon as such error comes to the notice of the Company. In such event, the Company reserves the right to cancel your order and refund any money that may have been paid by you towards purchase of such products.

We maintain a negative list of all fraudulent transactions and non-complying users, and reserve the right to deny access to such users at any time or cancel any orders placed by them in future.

You have 5 calendar days to return an item from the date you received it.
Item(s) must be in their original, unused condition, and returned within 5 days of receipt.
If you wish to get the product replaced, please call/e-mail us query@ onlinekashipandit.com first to know if the product is covered under return policy. Books, remedies, horoscope, and Yantras cannot be returned
Original barcodes, tags, labels, product, and brand packaging should not be tampered with.
Item(s) should be returned in the original box. The box should not be damaged/ tampered with by sticking label or otherwise writing on it.
Sachets/ packets accompanying the box should not be opened/ tampered with.
Gems cannot be returned as they come with guarantee/certificate and properly checked before the dispatch, however for any of defect in the stone (if that’s pre-existing before the dispatch), onlinekashipandit.com would replace the same within 05 days of the return or replacement policy applicable.
Refund/ replacement for goods/ merchandise is subject to inspection and checking by customer service team.
Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
Some special rules for promotional offers may override “5 Day Returns Policy.”
Please note that the Cash on Delivery convenience charge would not be included in the refund value of your order as this is a non-refundable charge.
Only items that have been purchased directly from onlinekashipandit.com, can be returned.

Refunds shall not be processed No refund under these circumstances:

If the product we receive is damaged or you have damaged it;
If you have used the product, or the product has any wear and tear;
Mishandled product
Product damaged by the logistics company
We did not receive the returned product

There are some items, however, that are ineligible for return, including:

Any on call service
Printed Horoscope/report
Electronic Horoscope
Electronic Cards
Expired /Partial Used Membership/cards
Print Products
Food, plants, flowers, and perishable goods.
Goods marked “as is,” “no returns accepted,” “all sales final,” or with similar language
Goods used or damaged after purchase.
Customized goods received as ordered.
Goods not returned with their original package
Goods not returned within the window time of 05 days .
Goods which cannot be resold due to health considerations.

Cancellation

The Company at its sole discretion may cancel any order(s):

if it suspects a customer has undertaken a fraudulent transaction, or
if it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use, or
in case of unavailability of a product, or
for any reason outside the control of the Company including causes for delivery related logistical difficulties.
if the Company does not want to do business with the User

We maintain a negative list of all fraudulent transactions and non-complying users, and reserve the right to deny access to such users at any time or cancel any orders placed by them in future.

You have 5 calendar days to return an item from the date you received it.
Item(s) must be in their original, unused condition, and returned within 5 days of receipt.
If you wish to get the product replaced, please call/e-mail us query@ onlinekashipandit.com first to know if the product is covered under return policy. Books, remedies, horoscope, and Yantras cannot be returned
Original barcodes, tags, labels, product, and brand packaging should not be tampered with.
Item(s) should be returned in the original box. The box should not be damaged/ tampered with by sticking label or otherwise writing on it.
Sachets/ packets accompanying the box should not be opened/ tampered with.
Gems cannot be returned as they come with guarantee/certificate and properly checked before the dispatch, however for any of defect in the stone (if that’s pre-existing before the dispatch), onlinekashipandit.com would replace the same within 05 days of the return or replacement policy applicable.
Refund/ replacement for goods/ merchandise is subject to inspection and checking by customer service team.
Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
Some special rules for promotional offers may override “5 Day Returns Policy.”
Please note that the Cash on Delivery convenience charge would not be included in the refund value of your order as this is a non-refundable charge.
Only items that have been purchased directly from onlinekashipandit.com, can be returned.

Refunds shall not be processed No refund under these circumstances:

If the product we receive is damaged or you have damaged it;
If you have used the product, or the product has any wear and tear;
Mishandled product
Product damaged by the logistics company
We did not receive the returned product

There are some items, however, that are ineligible for return, including:

Any on call service
Printed Horoscope/report
Electronic Horoscope
Electronic Cards
Expired /Partial Used Membership/cards
Print Products
Food, plants, flowers, and perishable goods.
Goods marked “as is,” “no returns accepted,” “all sales final,” or with similar language
Goods used or damaged after purchase.
Customized goods received as ordered.
Goods not returned with their original package
Goods not returned within the window time of 05 days .
Goods which cannot be resold due to health considerations.

Cancellation

The Company at its sole discretion may cancel any order(s):

if it suspects a customer has undertaken a fraudulent transaction, or
if it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use, or
in case of unavailability of a product, or
for any reason outside the control of the Company including causes for delivery related logistical difficulties.
if the Company does not want to do business with the User

We maintain a negative list of all fraudulent transactions and non-complying users, and reserve the right to deny access to such users at any time or cancel any orders placed by them in future.

You have 5 calendar days to return an item from the date you received it.
Item(s) must be in their original, unused condition, and returned within 5 days of receipt.
If you wish to get the product replaced, please call/e-mail us query@ onlinekashipandit.com first to know if the product is covered under return policy. Books, remedies, horoscope, and Yantras cannot be returned
Original barcodes, tags, labels, product, and brand packaging should not be tampered with.
Item(s) should be returned in the original box. The box should not be damaged/ tampered with by sticking label or otherwise writing on it.
Sachets/ packets accompanying the box should not be opened/ tampered with.
Gems cannot be returned as they come with guarantee/certificate and properly checked before the dispatch, however for any of defect in the stone (if that’s pre-existing before the dispatch), onlinekashipandit.com would replace the same within 05 days of the return or replacement policy applicable.
Refund/ replacement for goods/ merchandise is subject to inspection and checking by customer service team.
Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
Some special rules for promotional offers may override “5 Day Returns Policy.”
Please note that the Cash on Delivery convenience charge would not be included in the refund value of your order as this is a non-refundable charge.
Only items that have been purchased directly from onlinekashipandit.com, can be returned.

Refunds shall not be processed No refund under these circumstances:

If the product we receive is damaged or you have damaged it;
If you have used the product, or the product has any wear and tear;
Mishandled product
Product damaged by the logistics company
We did not receive the returned product

There are some items, however, that are ineligible for return, including:

Any on call service
Printed Horoscope/report
Electronic Horoscope
Electronic Cards
Expired /Partial Used Membership/cards
Print Products
Food, plants, flowers, and perishable goods.
Goods marked “as is,” “no returns accepted,” “all sales final,” or with similar language
Goods used or damaged after purchase.
Customized goods received as ordered.
Goods not returned with their original package
Goods not returned within the window time of 05 days .
Goods which cannot be resold due to health considerations.

Cancellation

The Company at its sole discretion may cancel any order(s):

if it suspects a customer has undertaken a fraudulent transaction, or
if it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use, or
in case of unavailability of a product, or
for any reason outside the control of the Company including causes for delivery related logistical difficulties.
if the Company does not want to do business with the User

We maintain a negative list of all fraudulent transactions and non-complying users, and reserve the right to deny access to such users at any time or cancel any orders placed by them in future.

You have 5 calendar days to return an item from the date you received it.
Item(s) must be in their original, unused condition, and returned within 5 days of receipt.
If you wish to get the product replaced, please call/e-mail us query@ onlinekashipandit.com first to know if the product is covered under return policy. Books, remedies, horoscope, and Yantras cannot be returned
Original barcodes, tags, labels, product, and brand packaging should not be tampered with.
Item(s) should be returned in the original box. The box should not be damaged/ tampered with by sticking label or otherwise writing on it.
Sachets/ packets accompanying the box should not be opened/ tampered with.
Gems cannot be returned as they come with guarantee/certificate and properly checked before the dispatch, however for any of defect in the stone (if that’s pre-existing before the dispatch), onlinekashipandit.com would replace the same within 05 days of the return or replacement policy applicable.
Refund/ replacement for goods/ merchandise is subject to inspection and checking by customer service team.
Damages due to neglect, improper usage or application will not be covered under our Returns Policy.
Some special rules for promotional offers may override “5 Day Returns Policy.”
Please note that the Cash on Delivery convenience charge would not be included in the refund value of your order as this is a non-refundable charge.
Only items that have been purchased directly from onlinekashipandit.com, can be returned.

Refunds shall not be processed No refund under these circumstances:

If the product we receive is damaged or you have damaged it;
If you have used the product, or the product has any wear and tear;
Mishandled product
Product damaged by the logistics company
We did not receive the returned product

There are some items, however, that are ineligible for return, including:

Any on call service
Printed Horoscope/report
Electronic Horoscope
Electronic Cards
Expired /Partial Used Membership/cards
Print Products
Food, plants, flowers, and perishable goods.
Goods marked “as is,” “no returns accepted,” “all sales final,” or with similar language
Goods used or damaged after purchase.
Customized goods received as ordered.
Goods not returned with their original package
Goods not returned within the window time of 05 days .
Goods which cannot be resold due to health considerations.

Cancellation

The Company at its sole discretion may cancel any order(s):

if it suspects a customer has undertaken a fraudulent transaction, or
if it suspects a customer has undertaken a transaction which is not in accordance with the Terms of Use, or
in case of unavailability of a product, or
for any reason outside the control of the Company including causes for delivery related logistical difficulties.
if the Company does not want to do business with the User

We maintain a negative list of all fraudulent transactions and non-complying users, and reserve the right to deny access to such users at any time or cancel any orders placed by them in future.

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